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Medical Support Services

 

   1. OFFICE OF CENTER DIRECTOR .

   2. FINANCIAL AND ADMINSITRATIVE AFFAIRS :

         A. Finance Affairs is responsible for overall management of PSCCQ Financial Affairs.

         The unit mission is to safeguard PSCCQ''s financial integrity while simultaneously   accommodating the needs of the center by providing relevant information and service, and to promote a creative approach to financial planning and problem solving. The Office also oversees Accounts Payable, Accounting Services, Equipment Accounting, General Accounting, Grants and Contracts Accounting, Training and Development Accounting.

         B. Medical Supplies Services This unit specifies requirements and test methods intended  for use in all the PSCCQ facilities :

  • Supply medical equipment and various devices, tools, instruments and medical consumables that are used in PSCCQ.
  • Discusses with requesters items in short supply or out of stock, recommending substitutions.
  • Sends requested items to wards and other facilities in the center
  • nventories stock, maintaining records on stock levels and recommends revision in stock levels as the needs change.

C. Human Resource / Personnel Department The Unit has responsibility for providing a full Personnel service to all PSCCQ departments/ services ranging from :

  • Recruitment Selection and promotion
  • Pay and Advancement
  • Leave, Holidays and Absence
  • Performance, Conduct and Employee Relations
  • Leaving Employment
  • Provide professional advice, support and guidance , policy development and strategic matters across the Center to assist in the attainment of key strategic priorities and corporate goals.
  • Shared responsibility, with Finance Unit, for Department's administrative budget.

 3. QUALITY MANAGEMENT UNIT:

    The PSCCQ administration has initiated a QM Unit . To support the goal on the  implementation the Center wide QM Program and systems in accordance to well established healthcare
standards and to coordinates the performance improvement program, which is designed to establish, support, maintain and document improvement in the process of delivering quality patient care.

    The scope of the organizational performance improvement program and activities focus on:

  • Safety : avoiding injuries.
  • Effectiveness : providing services based on scientific knowledge to all who could benefit and refraining from providing services to those not likely to benefit.
  • Consumer-centered: providing care that is respectful of and responsive to individual.

          consumer preferences, needs, and values, and ensuring that consumer values guide all      clinical decisions.

  • Timeliness: reducing wait times and sometimes harmful delays for both those who
  • receive and those who give care
  • Efficiency : avoiding waste, including waste of equipment, supplies, ideas, and energy
  • Equitability: providing care that does not vary in quality because of personal
  • characteristics such as gender, ethnicity, geographic location, and socio-economic status

          The Management supports Quality Management activities through:

  • Leadership education and direction
  • Identification of problems/concerns
  • Training activities
  • Team participation
  • Referral of appropriate issues to the QM unit and Center wide Quality Management Committee.


     4.FACILITIES AND MANAGEMENT SERVICES:

        The Unit is responsible for the smooth running of the PSCCQ premises, that involves management and maintenance of the office infrastructure, non medical equipment and other assets. Other responsibilities may include services encompass the operation, maintenance, breakdown, repair and refurbishment services associated with center's facilities including central plant operation/maintenance and energy management .They are the first response team for immediate faults, repairs and minor works and managing communications infrastructure which administrative and logistical support.
to PSCCQ projects .

     5. COMPUTER AND INFORMATION TECHNOLOGY SERVICES:

The Information Systems Department provides the software, hardware and support needs   of the patient care providers. This support includes:

  • The installation of new software systems, along with the hardware and training necessary to utilize such systems and ongoing maintenance of current hardware and
    repair of such hardware.
  • Plays an important part of the decision team used in making selections of appropriate software systems to provide support in short and long-term planning for the patient care information needs of the center.
  • Evaluate and Implement new applications requested.
  • Provide user training in all electronic applications.
  • Manage and monitor network systems.